Q: How can I share a file with Datlinq Support?
A: You can share a file with our support department with Fileshare. This is a software that makes it possible to share files safely and securely. We always use Fileshare to make sure everything is protected.
First go to: https://fileshare.datlinq.com/index.php/login
Here you can log-in with the details you received during the set-up of your Datlinq. If not please contact your admin or the support department (if you're an admin)
As soon as you logged in you can see the folders you have access to. In my case it looks like this:
The connect tag on a folder means that the folder is shared with Datlinq. Please click on the folder which has a connect tag and the name of your company on it. This will open the shared folder. In the shared folder you can upload a file or add a folder:
When you upload a file the support department will get a notification. Please create a ticket for support and refer to the file.